Sales Admin / Business Support Executive

Key Responsibilities

• Handle customer sales enquiries professionally and efficiently, escalating complex issues to the appropriate team when necessary.
• Provide administrative and operational support to the sales team.
• Liaise with customers, internal teams and external partners to ensure seamless communication and timely service delivery.
• Prepare, maintain, and organise sales-related documentation and records.
• Manage and maintain customer databases, ensuring information is accurate, complete, and up to date.
• Assist with sales coordination, follow-ups, and other administrative activities as required.
• Perform ad hoc administrative duties and support projects as assigned by management.

What we're looking for

• Diploma or higher qualification in Business Administration, Mass Communication, Marketing or a related field is preferred.
• Proven experience in a customer-facing, sales support, or sales administration role, preferably in a business support environment. Fresh graduates are also welcome to apply.
• Excellent organisational and time-management skills, with the ability to prioritise and manage multiple tasks effectively.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Meticulous attention to detail and a strong commitment to accuracy and quality in all work.
• Customer-oriented with the ability to handle client interactions professionally, courteously, and effectively.
• Proactive and problem-solving mindset, with the ability to work independently and as part of a collaborative team.