Sales Admin

We are a floral lifestyle brand looking for a creative, hands-on marketer to support our digital marketing, e-commerce and campaign activities.

Responsibilities:

• Process and follow up shop, online, phone, and email purchase orders;

• Respond to client inquiries, provide product information (eg. colour, message card), and address any concerns or issues in a professional and timely manner;

• Issue invoices, verify payment details, and track financial records;

• Update customer databases and maintain POS/CRM data integrity;

• Collaborate with internal departments, such as Florist workshop, purchasing and logistics, to ensure smooth order processing and timely delivery of products and services to clients.

• Compile monthly sales performance reports and metrics to management;

• Maintenance of customer and catalogue lists and update the above systems;

• Answer customers’ inquiries and resolve basic post-sales issues;

Requirements:

• 2- 3 years of experience in sales admin, marketing or customer services;
• Strong organizational and multitasking skills with the ability to prioritize and meet deadlines;
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders;
• Proficiency in MS Office (Word, Excel, PowerPoint) and ERP system;
• Attention to detail and accuracy in handling sales-related documentation, order processing and data;

Interested parties, please APPLY NOW and send us your full resume in MS WORD / PDF format MUST with latest salary, expected salary and availability.  Please note that only shortlisted candidates will be notified (Data collected is only for recruitment purpose).