Sales Admin

Job Summary

We are seeking a Sales Admin to support daily sales, customer, and operational activities, including order processing, quotations, invoicing, documentation, reporting, and follow ups. The role also involves driver communication and coordination, customer communication, lead generation, claims management, purchasing, and ensuring smooth day to day operations.

Key Responsibilities

Sales Administration & Coordination

1. Handle daily sales administration, including preparation of quotations, sales orders, invoices, and related documentation.

2. Support the Sales and Operations teams in coordinating customer orders, requirements, delivery, and fulfilment.

3. Liaise with customers and internal teams to ensure timely and accurate order processing.

4. Maintain accurate customer, sales, and order records, including proper documentation and filing.

5. Prepare sales reports, monitor order status, and follow up on pending orders and operational matters.

Business Development & Sales Support

1. Conduct outbound calls and emails to existing and prospective customers to identify potential sales opportunities.

2. Conduct market and customer research to identify potential leads and business opportunities.

3. Qualify interested prospects and refer suitable opportunities to the Sales team for further follow up.

4. Prepare and coordinate quotations for identified sales opportunities, working closely with the Sales team where required.

5. Follow up with prospects and customers on quotations and sales opportunities as assigned.

Operations & Reporting

1. Coordinate driver communication and tourist related purchasing requirements.

2. Maintain and update transition records accurately and ensure proper documentation.

3. Monitor and maintain daily claims, verify the validity and reasons for each claim, and communicate with customers regarding any issues or discrepancies that arise.

4. Review and check daily analysis reports to ensure accuracy and identify any discrepancies or operational issues.

Requirements

• Candidate must possess at least a SPM/STPM/Diploma/Bachelor's Degree in Business Administration/Marketing or equivalent
• Organized, strong communication and excellent time management skills
• Persistent, patient and results oriented
• High level of conceptual, analytical and problem solving skills
• Positive attitude, self motivated and customer service orientation
• Fresh graduates are welcome to apply

Benefits:

• Cell phone reimbursement
• Free parking
• Maternity leave
• Opportunities for promotion
• Professional development

Experience:

• Sales Admin: 1 year (Preferred)

Language:

• Mandarin (Preferred)

Work Location: In person