Sales Admin

About the role

We are looking for a detail-oriented and responsible Sales Admin to support our sales team in managing daily sales operations, customer and dealer coordination, order processing, and administrative tasks. The ideal candidate should be organized, proactive, and able to work in a fast-paced environment while maintaining good communication with customers, dealers, and internal teams.

Key responsibilities

• Assist the Sales Team in preparing quotations, sales orders, invoices, delivery orders, and other sales-related documents.
• Process and follow up on customer and dealer orders accurately and in a timely manner.
• Monitor order status, stock availability, delivery arrangements, and order fulfillment.
• Coordinate with the warehouse and logistics team to ensure smooth and timely deliveries.
• Assist Sales Executives in following up on pending orders, payments, and customer requests.
• Handle daily communication with customers, dealers, and business partners through WhatsApp, email, and phone.
• Respond to sales-related enquiries and provide basic product, pricing, stock, and order information.
• Maintain and update customer, dealer, quotation, order, and sales records.
• Prepare regular sales reports and assist in compiling sales data for the Sales Team and Management.
• Coordinate with internal departments including Finance, Warehouse, Marketing, and After-Sales Service.

About you

• Diploma or Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
• Minimum 1–2 years of experience in Sales Administration, Sales Coordination, Customer Service, or a related role.
• Good communication and interpersonal skills.
• Strong attention to detail and good organizational skills.
• Able to multitask and prioritize work effectively.
• Proficient in Microsoft Office, especially Excel and Word.
• Comfortable communicating through WhatsApp, email, and phone.
• Able to work independently as well as in a team.
• Good command of English and Bahasa Malaysia.

Benefits

• Competitive salary based on experience and qualifications.
• Opportunity to work with an established international brand.
• Exposure to B2B sales, dealer management, and distribution operations.
• Career development opportunities within the company.