Sales Admin

Job Summary

The Sales Admin Executive provides administrative support to the sales team and ensures smooth processing of vehicle bookings, sales documentation, financing, insurance, registration, and vehicle delivery.

The role allows Sales Executives to focus primarily on customer engagement and sales, while the Sales Admin handles the administrative and coordination work.

Key Responsibilities

1. Sales Administration

Process customer bookings and sales orders.

Prepare Sales & Purchase Agreements, invoices and related documents.

Check customer documents for completeness and accuracy.

Update customer information and sales status in CRM/DMS.

Maintain proper filing of all sales documents.

2. Financing & Insurance

Submit and follow up on customer hire-purchase applications.

Liaise with banks regarding loan approval and documentation.

Coordinate insurance applications and policy issuance.

Follow up on loan disbursement and payment status.

3. Vehicle Registration & Delivery

Coordinate vehicle registration with JPJ and appointed runners.

Prepare documents required for vehicle registration.

Coordinate vehicle allocation and delivery schedules.

Ensure all documentation is completed before vehicle handover.

Support the Sales Executive during customer vehicle delivery when required.

4. Stock & Sales Tracking

Maintain updated records of vehicle stock and allocation.

Monitor booking, loan approval, registration and delivery status.

Prepare daily/weekly sales and delivery reports.

Highlight delayed or pending cases to the Sales Manager.

5. Customer Support

Communicate with customers regarding documentation, loan status and delivery arrangements.

Follow up on outstanding documents and payments.

Provide professional and timely customer service.

Support Sales Executives in resolving administrative issues.

6. Compliance

Ensure all sales documentation complies with company and XPENG requirements.

Maintain confidentiality of customer information.

Ensure accurate data entry and documentation.

Support internal audits and management reporting.

Requirements

• Diploma/Degree in Business Administration, Management or related field.
• 1–2 years of administrative or automotive experience preferred.
• Experience in automotive dealership sales administration is an advantage.
• Good knowledge of vehicle financing, insurance and JPJ registration is an advantage.
• Good Microsoft Office and Excel skills.
• Experience with CRM/DMS systems is an advantage.
• Good communication and organizational skills.
• Able to work independently and manage multiple tasks.
• Mandarin, Bahasa Malaysia and English proficiency preferred.

Pay: RM2,500.00 - RM3,500.00 per month

Work Location: In person