SALES ADMIN

Process sales orders, quotations, invoices, and related documentation accurately and on time.

Maintain and update customer records, pricing information, and sales data.

Respond to customer inquiries regarding orders, deliveries, products, and account information.

Support the sales team with preparing proposals, reports, presentations, and correspondence.

Track customer orders from initial request through delivery and follow up on outstanding orders.

Coordinate with warehouse, logistics, finance, purchasing, and other departments as required.

Prepare regular sales reports, including order status, sales performance, and customer activity.

Assist with scheduling meetings, appointments, and sales-related activities.

Handle customer complaints or issues and escalate them to the appropriate team member when necessary.

Assist with general administrative duties to support the sales department.