Sales Admin

Job Responsibilities / 工作职责

1. Sales Order Management / 销售订单管理

* Receive and process customer Purchase Orders (PO) and Sales Orders (SO) 接收及处理客户

采购订单（PO）及销售订单（SO）

* Record and monitor order status, including ready stock, pre-order, stock arrival, and readiness

for collection/delivery 记录并跟进订单状态，包括现货、预订单、到货情况及是否可安排

提货或交付

* Maintain accurate order records and provide timely updates to the sales team and customers

确保订单资料准确，并及时向团队及客户更新订单进度

2. Delivery & Customer Coordination / 交付及客户协调

* Liaise with customers to arrange product delivery or self-collection 与客户协调产品送货或

自行提货安排

* Coordinate with transporters and relevant departments to ensure smooth and timely delivery

安排运输，并与相关部门协调，确保货物顺利及按时交付

* Follow up on delivery status and resolve any coordination issues 跟进交付进度及处理相关

协调事项

3. Documentation & Invoicing / 文件及开票管理

* Maintain proper filing and tracking of PO, SO, Delivery Orders (DO), and other related

documents 负责客户 PO、SO、Delivery Order（DO）及相关文件的整理、归档及跟进

* Coordinate with the Accounts Department for invoice preparation and payment follow-up 与

财务部门协调安排开具发票及跟进付款情况

* Ensure all required documents are properly signed, returned, and filed in both hard copy and

soft copy 确保相关文件已正确签署并收回，同时妥善保存纸质及电子档案

4. Stock & Product Checking / 库存及产品核对

* Prepare product lists, including model and specifications, for warehouse checking upon stock

arrival 根据订单准备产品清单，包括型号及规格，供仓库在货物到达时进行核对* Coordinate with the warehouse to verify that the correct model, specifications, and quantity

are received 与仓库协调，确认到货的型号、规格及数量是否正确

* Perform a final verification before delivery to ensure the correct product is delivered to the

customer 在交付客户前再次确认产品与订单一致，避免出现错误

5. Inventory Management / 库存管理

* Monitor and maintain stock records for different warehouses 管理及更新不同仓库的库存记

录

* Conduct periodic stock checks and reconcile physical stock with the system and stock records

定期进行库存盘点，并核对系统库存、库存表及实际库存是否一致

* Report and follow up on any stock discrepancies 如发现库存差异，及时汇报并跟进处理

6. Customer Enquiry & Call Handling / 客户咨询及电话处理

* Answer incoming calls and record customer enquiries 接听公司来电并记录客户需求.

* Direct enquiries to the appropriate department or person in charge 根据客户需求转交至相

关部门或负责人

* Handle simple customer enquiries, such as product catalogues, company information, and

basic product information 处理简单客户咨询，例如提供产品目录、公司资料及基本产品信

息

7. Marketing & Online Content Support / 市场及线上内容支持

* Assist in preparing and posting simple content for the company website and social media

platforms 协助准备及发布简单的公司官网及社交媒体内容

* Support basic marketing and promotional activities when required 根据需要协助公司的基本

市场推广及宣传活动

Requirements / 职位要求

* Good organizational and coordination skills 具备良好的组织、协调及沟通能力

* Able to manage multiple orders and tasks with attention to detail 能够同时处理多项订单及

工作，并注重细节* Proficient in Microsoft Office, especially Excel and Word 熟练使用 Microsoft Office，尤其是

Excel 和 Word

* Good communication skills in English and Bahasa Malaysia; Mandarin is an added advantage

能使用英语及马来语沟通；会中文者优先

* Responsible, organized, detail-oriented, and able to work independently 作认真负责、有条

理、细心，并具备独立工作的能力