Sales Admin

The Sales Admin Staff supports the sales team by assisting in merchant onboarding processes, maintaining accurate records and reports, and ensuring smooth coordination between internal teams and merchant partners. This role requires strong attention to detail, organizational skills, and a proactive approach to support day-to-day sales operations.

KEY RESPONSIBILITIES:

• Assist in processing merchant applications and required documentation for onboarding
• Maintain and regularly update merchant data and sales records
• Coordinate with internal teams (Risk & Underwriting, Operations, and other units) to
• support merchant onboarding and activation
• Prepare and generate basic sales reports and summaries as needed
• Respond to merchant inquiries and provide timely updates on application status
• Support the sales team with administrative and coordination tasks
• Ensure accuracy and compliance with company policies and regulatory requirements
• Assist in implementing process improvements and new procedures

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Marketing, or any related field preferred
• At least 1–2 years of experience in sales administration or related roles
• Familiarity with MS Office tools; experience with CRM systems is an advantage
• Strong attention to detail and organizational skills
• Good communication skills, both written and verbal
• Ability to work collaboratively with cross-functional teams
• Willingness to learn and adapt in a fast-paced environment

Competencies:

• Customer focus and responsiveness
• Attention to detail and accuracy
• Teamwork and collaboration
• Basic problem-solving skills
• Time management and organization