Sales Admin

About the role

This role provides general administrative support to the Sales team, managing customer communications, order processing, and coordination across internal departments to ensure smooth sales operations and timely delivery.

Key responsibilities

• Provide general administrative support to the Sales team
• Attend to customer enquiries via phone and email in a timely manner
• Assist in preparing quotations, proposals, and tender documents
• Follow up on quotations and ongoing project matters
• Contact customers to obtain missing information or clarify order details
• Maintain and update customer databases and sales records
• Receive and process purchase orders accurately
• Coordinate with internal departments to ensure timely order processing and delivery
• Record and channel customer feedback to the relevant departments
• Support the Sales team with any additional administrative duties as assigned

About you

• Diploma or Bachelor's degree in Business Administration, or related field
• 1–2 years in sales coordination or administrative role (preferred)
• Strong organizational, time-management, and communication skills
• Proficient in MS Office; knowledge of project management tools is a plus
• Ability to handle multiple tasks, meet deadlines, and work under pressure
• Attention to detail
• Problem-solving mindset
• Team player with a positive attitude
• Able to work independently and support project teams efficiently