Sales Admin

About Us Brightstar Computer Sdn Bhd is a leading technology and computer hardware provider. We are passionate about delivering top-tier PC components, custom gaming setups, laptops, and IT solutions. We are currently looking for a highly organized and detail-oriented Sales Admin to manage our order fulfillment process and ensure our customers receive exactly what they need, on time.

The Role As our Sales Admin, you will be the crucial link between our sales team, our customers, and the warehouse. You will be responsible for overseeing the entire order journey—from receiving the order and verifying payments to ensuring the correct items are securely dispatched to the customer.

Key Responsibilities:

• Order Management: Process and handle incoming orders from existing retail and corporate customers accurately and efficiently.
• Warehouse Coordination: Liaise with the warehouse team to request and retrieve ordered stock for packing and dispatch.
• Payment Verification: Strictly monitor and verify that full payment has been received and cleared before releasing any items for delivery.
• Quality Assurance: Conduct final checks to ensure the items prepared for delivery are 100% correct and match the customer's order with zero discrepancies.
• Customer Follow-up: Proactively follow up on customer orders, provide delivery updates, and resolve any fulfillment or tracking issues.
• Performance Tracking: Assist in checking and tracking daily/monthly sales targets and generating basic sales or order reports.

Skills & Experience:

• SPM, Diploma in Business Administration, or a related field.
• 1 to 2 years of experience in sales administration, order processing, or logistics coordination.
• Strict attention to detail—especially when verifying payments and checking product specifications.
• Familiarity with basic accounting, invoicing, or inventory software (e.g., AutoCount, SQL Account) is an advantage.
• Strong organizational skills with the ability to manage multiple orders simultaneously.
• Good communication skills to effectively coordinate with internal teams and update customers.

Why Join Us?

• Generous staff discounts on computer hardware and tech accessories.
• Comprehensive medical coverage and annual leave.
• A collaborative, structured, and fast-paced working environment in the tech retail industry.