Sales Admin

About the role

ILH MEDIC is seeking a Sales Admin to join our dynamic sales team in Klang, Selangor. This is a full-time position that plays a crucial operational role in supporting our sales operations and ensuring seamless coordination between internal teams and external clients. As Sales Admin, you will be the backbone of our sales department, managing administrative tasks, coordinating activities, and facilitating communication to drive sales effectiveness and business growth.

Key responsibilities

• Manage sales documentation, including quotations, invoices, purchase orders and contracts, ensuring accuracy and timely processing
• Coordinate and schedule sales meetings, site visits and client presentations
• Maintain and update customer databases and sales records with current information
• Prepare sales reports, performance analyses and administrative documentation for management review
• Provide administrative support to the sales team, including correspondence, filing and scheduling
• Liaise between sales staff, finance, operations and other departments to facilitate smooth transaction processing
• Handle all customer enquiries received through social media platforms, WhatsApp, phone calls, and walk-in customers, ensuring prompt responses, proper follow-up, and coordination with the relevant sales personnel.
• Monitor sales pipeline and follow up on outstanding matters to ensure timely closure
• Assist with sales events, promotions and marketing materials as required
• Perform general administrative duties including data entry, photocopying, office organization and any ad hoc task assigned by management.

What we're looking for

• Proven experience as a Sales Administrator, Sales Coordinator or similar administrative role within a sales environment

• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously

• Excellent written and verbal communication skills in English and Bahasa Malaysia

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Professional demeanor and excellent customer service skills

• Ability to work independently whilst collaborating effectively with team members

• Problem-solving mindset with a proactive approach to identifying and resolving issues

• Familiarity with the healthcare or medical industry is preferred but not essential

• SPM or higher qualification in Business Administration, Sales, Marketing or a related field is advantageous

What we offer

• Competitive salary package commensurate with experience and qualifications
• Opportunities for professional development and training to enhance your skills
• Full-time employment with a stable and growing healthcare company
• Collaborative and supportive team environment
• Staff benefits including annual leave, statutory holidays and health insurance coverage
• Career progression opportunities within the sales and administrative departments
• A positive workplace culture that values dedication and professionalism

About us

ILH MEDIC is a healthcare organization committed to delivering quality health services and solutions. With a focus on innovation, excellence and patient-centered care, we have established ourselves as a trusted name in the health sector. Our team is dedicated to supporting healthcare professionals and improving health outcomes for the communities we serve. We believe in fostering a collaborative workplace where every team member contributes to our mission of promoting better health and wellbeing.

Apply now

If you are an organized, detail-oriented professional with a passion for supporting sales operations and contributing to business success, we would like to hear from you. Please submit your resume, cover letter and any relevant certifications or qualifications to apply for this exciting opportunity.