Sales Admin

About the role

Perfect Packaging Solutions SDN. BHD. is seeking a dedicated Sales Admin to join our dynamic sales team. This is a full-time position based in Port Klang, Selangor. As Sales Admin, you will play a crucial role in supporting our sales operations and ensuring smooth administrative processes that directly contribute to business growth and customer satisfaction. This position bridges the gap between our sales team and internal operations, providing essential support that enables our sales professionals to focus on building client relationships and closing deals.

What you'll be doing

• Processing sales orders and ensuring accurate data entry into the company system
• Coordinating customer enquiries and directing them to appropriate sales team members
• Preparing and maintaining sales documentation, quotations, invoices and contracts
• Liaising between sales, finance and logistics departments to ensure timely order fulfilment
• Managing sales records, tracking sales progress and maintaining organised filing systems
• Scheduling meetings and managing calendars for sales representatives
• Following up with clients on pending orders and providing status updates
• Assisting with sales administration tasks including data analysis and report preparation
• Supporting the coordination of sales events and promotional activities
• Handling telephone and email communications professionally and efficiently

What we're looking for

• Proven experience working in a sales administration or sales support role, preferably within a packaging or manufacturing industry
• Strong organisational skills with the ability to prioritise multiple tasks and meet deadlines
• Excellent written and verbal communication skills in English and Mandarin
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Experience with Customer Relationship Management (CRM) systems or similar sales software
• Attention to detail and accuracy in data management and documentation
• Ability to work collaboratively with sales teams and other departments
• Problem-solving mindset with a proactive approach to challenges
• Knowledge of the packaging industry or related sales environments is desirable
• A professional demeanour and strong customer service orientation