Sales Admin

About the role

We are looking for a proactive and hands-on Sales Specialist to drive the execution of our offline business in Malaysia. You will work closely with Watsons, retail partners, promoters, agencies, suppliers, and internal teams to ensure smooth execution of sales activities, in-store activations, and events.

Key responsibilities

• Manage offline sales operations and retail activities, including in-store activations and promotional campaigns.
• Coordinate POSM from design and production to delivery, installation, and store-level execution.
• Build and manage the promoter / Brand Ambassador (BA) pool, including onboarding, scheduling, deployment, attendance, and replacement coverage.
• Coordinate roadshows, exhibitions, and in-store events from planning to on-ground execution.
• Monitor inventory, stock replenishment, and reconciliation across offline touchpoints.
• Support the conversion of leads generated from offline activities into the company's private sales channels.
• Manage relationships and day-to-day coordination with Watsons, retail partners, promoter agencies, suppliers, venues, landlords, and external vendors.
• Handle required permits, applications, approvals, contracts, vendor documentation, and event paperwork.
• Conduct regular follow-ups and proactively resolve operational issues to ensure timely and effective execution.

About you

• Diploma or Bachelor's Degree in Marketing, Sales, Business, Retail Management, Communications, Event Management, or a related field.
• 3-5 years of relevant experience in Sales, Retail Operations, Trade Marketing, Brand Activation, Event Management, or related areas.
• Experience in offline retail, POSM, roadshows, exhibitions, or in-store activation is preferred.
• Experience managing promoters / BAs is an added advantage.
• Experience working with Watsons, Guardian, pharmacies, department stores, or other retail chains is highly advantageous.
• Strong communication, coordination, stakeholder management, and organisational skills.
• Proactive, hands-on, resourceful, and able to manage multiple priorities independently.
• Proficient in Microsoft Office / Google Workspace, particularly Excel or Google Sheets.
• Willing to travel for store visits, roadshows, exhibitions, and other offline activities when required.