Sales Admin

We are looking for an Admin Sales person who is organized, detail-oriented, responsive, and able to support the sales process from customer inquiry through order completion.

Responsibilities:

• Handle incoming customer inquiries through WhatsApp, phone, email, or other communication channels.
• Prepare quotations, sales orders, invoices, and other sales-related documents.
• Process customer orders accurately and ensure all required information is complete.
• Follow up regarding quotations, order confirmation, payment, stock availability, and delivery.
• Maintain accurate customer, quotation, and sales records.
• Coordinate with Sales regarding customer requests and ongoing opportunities.
• Coordinate with warehouse and logistics regarding stock availability, order preparation, and delivery schedules.
• Coordinate with Finance regarding payment status and documentation.
• Assist customers with general product information.
• Monitor outstanding quotations and customer orders.
• Prepare regular sales administration reports.
• Maintain proper filing and organization of sales documents and customer data.
• Support Sales in day-to-day administrative activities.

Requirements:

• Minimum Education: Diploma (D3), or Bachelor’s Degree (S1), preferably with an educational background in Architecture or Mechanical Engineering.
• Previous experience in Sales Administration, Customer Service, or a related position is preferred.
• Good administrative and organizational skills.
• Strong attention to detail and accuracy.
• Good communication skills and professional customer service attitude.
• Responsive and able to manage multiple tasks.
• Comfortable working with numbers, prices, quotations, and order documentation.
• Proficient in Microsoft Excel, Microsoft Office, or Google Workspace.
• Willing to learn the company’s products and internal processes.