Sales Admin

Key Responsibilities

• Provide administrative and operational support to the SYNCA Sales and Operations team
• Prepare quotations, sales proposals, purchase orders, invoices, and other sales-related documents
• Encode and maintain accurate customer, product, order, and sales records
• Monitor customer orders, reservations, deliveries, and order fulfillment
• Track transactions from initial customer inquiry through payment, fulfillment, and completion
• Coordinate with Sales, Finance, Warehouse, Purchasing, and other internal teams to ensure smooth transactions
• Assist in preparing sales reports, inventory monitoring sheets, order summaries, and other operational reports
• Monitor pending orders, customer requirements, payments, and documents, and follow up when needed
• Maintain organized physical and digital records of sales and operational documents
• Assist with customer inquiries, product availability, quotations, and basic order concerns
• Support day-to-day retail, e-commerce, and office operations as needed
• Help improve and maintain organized systems for sales records, product information, and internal documentation

About You

• Graduate of a 2-year/3-year course or Bachelor's degree
• Proficient in Microsoft Office, especially Excel and Word
• Comfortable working with spreadsheets, records, and large amounts of information
• Strong organizational and documentation skills
• Detail-oriented and able to manage multiple tasks and deadlines
• Good communication and coordination skills
• Comfortable coordinating with customers, suppliers, and different internal teams
• Can work independently and take initiative, while also working well with a team
• Willing to learn about SYNCA's products, sales channels, and business operations
• Experience in sales administration, e-commerce, retail, purchasing, logistics, or office operations is an advantage
• Experience with Google Sheets, Lazada, Shopee, TikTok Shop, or other e-commerce platforms is an advantage