Sales Admin

We are looking for a Sales Admin to provide administrative and operational support to the Sales Department. The role involves managing customer information, processing sales orders, coordinating with internal teams, preparing sales materials, and maintaining accurate sales data and reports.

Key Responsibilities

Customer Management

• Maintain accurate and up-to-date customer records.
• Respond to and process customer inquiries and complaints promptly.
• Assist with customer onboarding and offboarding.

Order Processing

• Process sales orders accurately and efficiently.
• Coordinate with warehouse and shipping teams to ensure timely order fulfillment.
• Monitor order status and escalate or resolve minor issues when necessary.

Sales Support

• Prepare sales proposals, presentations, and other sales-related materials.
• Assist with sales forecasting, product pricing, and sales reporting.
• Provide administrative support for sales meetings, activities, and events.

Data Entry & Reporting

• Input, update, and maintain customer and sales data.
• Generate sales reports and assist in sales analysis.
• Track key performance indicators (KPIs) and other sales metrics.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, or a related field.
• Experience in sales administration, customer service, order processing, or a related role is an advantage.
• Strong organizational and administrative skills.
• Excellent attention to detail and accuracy in handling data and documents.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Ability to coordinate effectively with customers and internal departments.
• Strong follow-up, problem-solving, and time-management skills.
• Able to work independently and as part of a team.
• Willing to work Monday–Saturday, 8:00 AM–5:00 PM.
• Willing to work on-site at the Head Office in Ortigas Center, Pasig City.