Sales Admin

About the role
Outdoor Motorsports Sdn Bhd is seeking a detail-oriented and organised Sales Admin to join our retail operations team in Kuching, Sarawak. This is a full-time position that plays a vital role in supporting our sales operations and ensuring smooth day-to-day administrative functions. As Sales Admin, you will be the backbone of our sales department, managing crucial administrative tasks, coordinating with sales teams, and maintaining the efficiency of our retail operations. This role is essential to our continued success in the competitive retail and consumer products market.

Key responsibilities

• Processing and managing sales orders, ensuring accuracy and timely completion of all documentation
• Maintaining and updating sales records, customer databases and inventory information
• Coordinating with sales staff to ensure all administrative requirements are met and deadlines are achieved
• Preparing sales reports, invoices and quotations as required
• Handling customer enquiries and providing administrative support to resolve queries efficiently
• Scheduling meetings, appointments and sales visits for the sales team
• Filing and organising important documents and records in a systematic manner
• Liaising between sales, management and other departments to ensure effective communication
• Assisting with stock management and inventory tracking activities

What we're looking for

• Proven experience working in an administrative or sales support role within a retail or consumer products environment
• Proficiency in Microsoft Office Suite, particularly Excel and Word
• Strong organisational and time management skills with the ability to prioritise multiple tasks
• Excellent attention to detail and accuracy, particularly when handling numerical data and documentation
• Clear communication skills, both written and verbal, with the ability to interact effectively with various stakeholders
• Knowledge of retail operations and sales processes
• Ability to work collaboratively within a team environment
• Customer service orientation with a professional approach to client interactions
• SPM qualification or equivalent is essential; diploma in business administration or related field is preferred