Sales Admin Coordinator

About the role

Provide daily administrative and coordination support to the sales team, managing sales documentation, customer orders, and communication between customers and internal departments to ensure smooth order fulfilment.

Key responsibilities

• Provide daily administrative and coordination support to the sales team
• Prepare quotations, sales orders, invoices and other sales-related documents
• Process and follow up on customer orders accurately and promptly
• Maintain and update customer information, sales records and order status
• Handle customer enquiries and provide timely responses and assistance
• Coordinate with internal departments such as Accounts, Operations, Warehouse and Logistics to ensure smooth order fulfilment
• Follow up with customers on quotations, orders, deliveries and outstanding payments
• Assist the sales team in preparing reports, presentations and other documentation
• Maintain proper filing and documentation of sales-related records
• Coordinate delivery schedules and communicate order status to customers when required

About you

• Diploma or Degree in Business Administration, Marketing, Management or related field
• Preferably 1–3 years of experience in Sales Administration, Sales Coordination, Customer Service or a related role
• Fresh graduates with good communication and organizational skills may also be considered
• Proficient in Microsoft Office, especially Excel, Word and Outlook
• Good communication and interpersonal skills
• Able to communicate effectively with customers and internal departments
• Detail-oriented with good organizational and follow-up skills
• Able to multitask and work independently in a fast-paced environment
• Experience with ERP, CRM or accounting systems will be an added advantage