Sales Admin Executive

About the role

We are looking for a motivated and organized Sales Admin Executive to join our team in Bayan Lepas, Penang. In this role, you will act as a bridge between our operations and customers, providing support to the sales team while directly engaging with clients through online channels. Whether you are an experienced customer service professional or a proactive fresh graduate, we provide structured training to help you develop practical business skills and build a rewarding career.

Key responsibilities

• Generate quotations, process customer orders, prepare invoices, and manage relevant sales documentation accurately
• Respond to inquiries, follow up with potential leads, and provide assistance to clients via WhatsApp, Email, and social media platforms
• Work closely with the sales team to follow up on ongoing deals, address customer queries, and help improve overall closing rates
• Assist in maintaining our online presence by posting product updates and content across Facebook, Instagram, and TikTok

Key Requirements

• Fresh graduates are encouraged to apply; prior experience in retail sales, customer service, or sales administration is an advantage
• Proficient in basic computer applications (Microsoft Excel, Email) and active on instant messaging apps (WhatsApp)
• Basic understanding of social media platforms (Facebook, Instagram, TikTok)
• Strong communication skills, high accountability, a positive attitude, and a willingness to learn

Benefits

• Base salary paired with rewarding performance-based commissions
• Structured growth pathways with opportunities for career advancement
• Complete guidance provided to ensure you succeed, regardless of prior experience
• Dynamic, supportive, and energetic team culture
• Working schedule: 6 days per week