Sales Admin Executive

1. Key Responsibilities

1.1 Target Achievement

• Support the sales team, under the guidance of the SBDM, to consistently meet or exceed Gross Profit targets.

• Independently manage the sales administration workload across multiple accounts.

1.2 Technical Knowledge

• Apply working knowledge of PCB and industry-specific technical requirements to support accurate quotations and customer set-up.

• Advise the sales team and customers on technical specifications, alternatives, or constraints where relevant.

1.3 Relationship Management

• Independently establish and maintain long-term relationships with new & existing customers/vendors.

• Manage the sales pipeline to drive conversions and successfully close deals.

• Own the customer set-up and documentation process for assigned accounts.

1.4 Communication and Negotiation

• Independently lead technical sales presentations and customer communications.

• Support negotiation of terms with customers and vendors.

1.5 Sales Support and SAP Data Maintenance

• Own the accuracy and completeness of SAP customer and sales data for assigned accounts.

• Handle end-to-end quotation, invoicing, and payment follow-up with minimal supervision.

• Identify and resolve documentation or data discrepancies proactively.

1.6 Cross-Functional Coordination

• Coordinate with Finance on invoicing, collections, and credit terms for assigned accounts.

• Liaise with Operations/Logistics to ensure smooth order fulfilment and delivery timelines.

• Communicate customer requirements internally and follow up on cross-functional action items to closure.

1.7 Events Management

• Independently coordinate and manage project/event logistics ahead of schedule.

• Negotiate with vendors and manage event-related budgets within approved limits.

• Evaluate event outcomes and incorporate lessons learned into future planning.

1.8 Front Desk Management

• Oversee front desk operations and provide guidance to junior staff on visitor/call handling standards.

• Review and refine front desk procedures to ensure a consistently professional visitor and caller experience.

1.9 Process Improvement

• Identify and propose improvements to sales admin workflows, SOPs, and documentation standards.

• Support the rollout and adoption of approved process changes across the sales admin team.

1.10 Additional Responsibilities

• Perform other duties as assigned by management.

2. Requirements

2.1 Education

• Diploma or Degree in Business Administration, Sales & Marketing, Commerce, or a related field. A background in Engineering, Electronics, or a technical discipline is an advantage, given the technical nature of Wizlogix's products.

2.2 Experience

• 2–5 years of relevant experience in sales administration, customer service, PCB, or electronics-related work. Entry level candidate with strong interest are welcome to apply.

2.3 Functional Competencies

• Strong SAP / CRM proficiency and customer handling skills.

• Good cross-functional coordination ability.

2.4 Personal Attributes

• Independent, organized, and proactive.

• Disciplined, with good follow-up skills and tenacity to achieve targets.

2.5 Language

• Good command of English and Chinese, required to liaise effectively with Mandarin-speaking vendors and clients.