Sales Admin Executive

About the role

Sumi-Tech Industrial Supplies Sdn Bhd is seeking a Sales Admin Executive to join our growing team in Shah Alam, Selangor. This is a full-time position that plays a vital role in supporting our sales operations and ensuring seamless client interactions. As a Sales Admin Executive, you will be the backbone of our sales department, managing administrative tasks that directly impact customer satisfaction and business growth. Your organisational skills and attention to detail will be essential in maintaining efficient sales processes and supporting our dynamic sales team to achieve their targets.

Key responsibilities

1. Processing and managing sales orders, quotations and invoices with accuracy and efficiency
2. Maintaining and updating customer databases and sales records in line with company procedures
3. Coordinating communication between sales representatives, clients and internal departments
4. Preparing sales reports, documentation and presentations for management review
5. Handling customer inquiries and providing administrative support to resolve issues promptly
6. Scheduling meetings, follow-ups and appointments for the sales team
7. Managing inventory records and liaising with warehouse staff regarding stock availability
8. Processing payments, handling invoicing queries and maintaining financial records for sales transactions
9. Supporting the preparation of tenders, proposals and contract documentation
10. Ensuring compliance with company policies and procedures in all administrative activities

What we're looking for

1. Minimum 2-3 years of experience in sales administration, client services or related administrative roles
2. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with CRM or ERP systems
3. Strong organisational and time management skills with the ability to manage multiple tasks simultaneously
4. Excellent written and verbal communication skills in English; knowledge of Bahasa Malaysia is an advantage
5. Meticulous attention to detail and a commitment to accuracy in all documentation
6. Customer-focused mindset with the ability to maintain professional relationships
7. Problem-solving ability and proactive approach to identifying process improvements
8. A relevant diploma or certificate in administration, business or related field is preferred
9. Familiarity with the industrial supplies sector or B2B sales environment would be beneficial
10. 5 days work

What we offer

Sumi-Tech Industrial Supplies Sdn Bhd offers a competitive compensation package and a supportive work environment where your contributions are valued. We provide opportunities for professional development and career advancement within our growing organisation. We are committed to creating a workplace culture that promotes collaboration, innovation and employee wellbeing. Our team enjoys a healthy work-life balance, and we encourage open communication and continuous learning. Additionally, we offer staff benefits including health coverage and performance-based incentives to reward your dedication and hard work.

About us

Sumi-Tech Industrial Supplies Sdn Bhd is a leading supplier of industrial supplies and solutions to businesses across Malaysia. With a strong commitment to quality, reliability and customer service, we have established ourselves as a trusted partner for our clients. Our company values innovation, integrity and excellence in all our operations. We pride ourselves on our knowledgeable team, extensive product range and efficient service delivery. At Sumi-Tech, we believe in investing in our people and fostering a collaborative environment where everyone can thrive and contribute to our continued success.

Apply now

If you are an organised, detail-oriented professional with a passion for supporting sales operations and delivering excellent customer service, we would love to hear from you. Please submit your CV, a cover letter and any relevant certifications to join the Sumi-Tech Industrial Supplies team today.