Sales Admin Higher Academic

About the role

This is a sales role based in the office, involving management of purchase orders and letters of offer from private and government clients, responding to client requests, and pursuing sales opportunities with new and existing clients.

Key responsibilities

• Manage PO/LO from Private and government, respond to client requests, following up, and everything else related to sales
• Prepare quotations, invoices, and receipts
• Work with the sales team to spot and pursue opportunities with both new and existing clients
• Coordinate and manage the full internal after-sales workflow
• Keep the company database updated, accurate, and well-organized
• Support other sales-related duties as needed, including ad-hoc tasks
• Conduct cold-calling activities when required
• Work from office for sales activities through email and phone

About you

• Diploma, Degree, or Master's qualification
• Strong communication skills in English and Malay (spoken and written)
• Customer-focused with the ability to provide excellent service
• Advanced Microsoft Excel skills are a major plus
• Highly organized, able to work under pressure, and capable of working with minimal supervision
• Good problem-solving skills and the ability to take initiative
• Strong interpersonal and communication skills
• Familiarity with the postgraduate research journey and research frameworks (Master's/PhD) is an added advantage