Sales Admin Officer

Sales Admin Officer – Automotive

Job Summary
The Sales Admin Officer provides administrative and operational support to the Sales Department. The role ensures accurate processing of sales documents, monitoring of vehicle transactions, coordination with internal departments, and proper maintenance of customer and sales records.

Duties and Responsibilities

• Process and maintain sales-related documents, including sales orders, invoices, delivery documents, and vehicle release requirements.
• Assist Sales Executives with administrative and documentation requirements.
• Monitor the status of vehicle sales, reservations, releases, and customer requirements.
• Prepare daily, weekly, and monthly sales reports.
• Maintain accurate and updated customer and sales databases.
• Coordinate with Accounting, Finance, Parts, Service, Logistics, and other departments regarding sales transactions.
• Monitor vehicle inventory and coordinate unit availability with the Sales Team.
• Ensure completeness and accuracy of customer documents and sales files.
• Assist in scheduling vehicle releases, deliveries, and customer appointments.
• Encode sales transactions and update records in the company system.
• Follow up pending documents, payments, registrations, and other requirements related to vehicle sales.
• Handle customer inquiries and provide administrative assistance when needed.
• Maintain confidentiality of customer and company information.
• Perform other administrative duties assigned by the Sales Manager.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Management, or a related field.
• With experience in sales administration, automotive dealership, or a related industry is an advantage.
• With 2 years related work experiences specially in automotive
• Proficient in Microsoft Office, particularly Excel and Word.
• Strong organizational and time-management skills.
• Detail-oriented and accurate in handling documents and data.
• Good communication and coordination skills.
• Able to work under pressure and meet deadlines.
• Customer-oriented, proactive, and reliable.
• Willing to work on-site and follow dealership schedules.