Sales Admin / Sales Executive

Summary:

The Sales Admin/ Executive is responsible for providing administrative support to the sales team. This includes tasks such as managing customer inquiries, preparing sales proposals, and processing orders.

Job Description

• Respond promptly to customer enquiries, providing excellent service.
• Follow up with customers on quotations, confirmed orders and order amendments.
• Maintain good relationships with clients to ensure satisfaction and repeat business.
• Identify and secure new business opportunities.
• Responsible for payment collection.
• Coordinate with operations department to ensure timely delivery.
• Manage and organize sales-related documentation, including contracts, proposals, and customer correspondence.
• Maintain accurate and up-to-date records of customer interactions and transactions.
• Generate regular reports for the Sales Manager summarizing key metrics and activities.
• Assist in annual stock checking and verify quantities of goods on display and in stock.
• Adhere to and uphold the company’s Quality Management System (QMS) policies, procedures, and standards in the execution of daily work activities.
• Any ad hoc tasks assigned by superior.

Qualifications and Requirements:

• Minimum Diploma or equivalent qualification
• Fresh graduates are encouraged to apply
• At least 1 year of experience in sales or administrative role is an added advantage
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Able to work independently as well as in a team environment
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Fluent in English and Bahasa Malaysia