Sales Administration Assistant

About the Role

BF Mulholland is seeking a reliable and organised Administrative Assistant to join our busy office team. This role is ideal for someone who enjoys a varied workload, has excellent attention to detail, and can confidently manage multiple administrative tasks in a fast-paced environment.

Key Responsibilities

• Processing and managing online website orders accurately and efficiently.
• Processing international customer orders and ensuring all required documentation is completed.
• Managing shared email inboxes and responding to customer enquiries in a professional and timely manner.
• Handling backorder queries and providing customers with updates on product availability and expected delivery dates.
• Setting up and maintaining new customer accounts.
• Updating customer information and maintaining accurate records within company systems.
• Liaising with customers, suppliers, and internal departments to resolve queries.
• Assisting with order administration and general customer service support.
• Filing, data entry, and maintaining organised records.
• Providing administrative support to various departments as required.
• Undertaking any other administrative duties necessary to support the smooth running of the business.

Skills & Experience

• Previous administration experience preferred.
• Strong organisational skills with excellent attention to detail.
• Confident communication skills, both written and verbal.
• Good working knowledge of Microsoft Office, particularly Outlook, Word, and Excel.
• Ability to prioritise workload and manage multiple tasks effectively.
• Professional and friendly manner when dealing with customers and colleagues.
• Ability to work both independently and as part of a team.

What We Offer

• Competitive salary.
• Company pension scheme.
• On-site parking.
• Full training provided.
• Supportive team environment.
• Opportunity to develop within a growing business.

Working Hours

Full time or Part Time hours – Negotiable

If you are organised, proactive, and enjoy providing excellent administrative support, we would love to hear from you.

Apply today to join the BF Mulholland team.

Pay: £25,420.00-£27,000.00 per year

Benefits:

• Free parking
• On-site parking

Work Location: In person