Sales Administration Executive

Job Responsibilities:

Sales Administration & Processing

• Manage and execute day-to-day sales administrative functions, including preparation, processing, and maintenance of sales documentation and records.
• Ensure sales data, customer information, and transaction records are accurately updated and properly maintained in the system.
• Review and approve bookings from pre-booking within the stipulated SOP timeframe.
• Monitor sales documentation workflow to ensure timely and accurate processing.

Documentation Management & Coordination

• Coordinate with internal departments and external stakeholders to facilitate the timely submission and completion of sales-related documentation.
• Monitor and follow up on outstanding documents to ensure smooth sales processing and compliance with requirements.
• Ensure LPHS / LPHP / eRumah / iHome and other relevant registrations are completed within the stipulated SOP timeframe.
• Prepare manual Sale & Purchase Agreements (SPA) and other related documents for internal arrangement of signing appointments.
• Maintain systematic filing and proper record management for all sales documentation.

Reporting, Monitoring & Tracking

• Prepare and consolidate periodic sales reports, summaries, and tracking schedules for management and departmental review.
• Monitor and update sales status trackers to ensure accurate and up-to-date reporting.
• Highlight discrepancies or delays in documentation and escalate when necessary.

Sales Team & Customer Support

• Provide administrative and coordination support to the sales team to facilitate smooth sales operations.
• Address basic enquiries from customers and sales agents regarding documentation, registration, and transaction status.
• Act as a liaison between sales, internal departments, and external stakeholders to ensure effective communication.

Process Compliance & Operational Efficiency

• Ensure all sales administration processes comply with company policies, SOPs, and regulatory requirements.
• Support the team in meeting required turnaround timeframes for documentation and processing.
• Identify opportunities to improve administrative processes and workflow efficiency.

General Administrative Responsibilities

• Perform general clerical and administrative duties related to sales operations.
• Undertake any other responsibilities or tasks assigned by the immediate supervisor or management from time to time.

Job Requirements:

• Minimum Diploma in Estate Management, Business Administration, or other relevant disciplines from a recognized institution.
• At least 1-3 years of relevant working experience in sales administration; experience in the property industry and knowledge of LPPSA process flow is an added advantage.
• Meticulous, well-organized, and able to prioritize tasks and meet deadlines.
• Pleasant personality, able to work independently, and a good team player.
• Junior-level candidates are welcome to apply; guidance and training will be provided.
• Willingness to travel to various project sites including outstation project sites as required