Sales Administrative Assistant

A Sales Administrative Assistant will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for Sales Representatives. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. You to have exceptional organizational skills and should be able to draw energy from being part of a team. You should be able to contribute to high quality customer service and achieve sales targets.

DUTIES AND RESPONSIBILITIES:

• Process orders via email or phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features
• Execute sales strategies under the guidance of the Superior
• Assist and support sales personnel in achieving sales outcomes and goals
• Assist Sales Managers in preparing schedules for the sales coordinators
• Answer and respond to customer sales needs and objectives
• Organize and arrange sales meetings and conferences
• Coordinate with sales teams in reaching set goals and objectives
• Maintain and manage customer databases
• Update customer database with sales orders, delivery, and payment details
• Coordinate between sales, logistics, production and finance departments
• Initiate best practices and standards in providing administrative assistance to sales staff
• Performs and assists all other tasks and duties that are not stipulated on this document but assigned by your superior or required by the company.

QUALIFIACATIONS:

Education Level: bachelor's degree in Business Management, Marketing, Sales or equivalent

Experience: fresh graduates are welcome to apply

Specific Skills: organizational and multitasking skills, understanding of sales performance metrics, report efficiency, clerical knowledge.