Sales Administrative Assistant (Estimator)

Key Responsibilities:

1. Quotation Preparation and Management

• Prepare accurate and detailed quotations for fire safety services, including rectification works, installations, and other client service requests.
• Review client requirements to ensure quotations are complete and aligned with the scope of work.

2. Quotation Approval and Follow-Up

• Coordinate with clients to obtain approval for submitted quotations.
• Follow up on pending quotations and ensure timely processing of approved service requests.

3. Technician Scheduling and Coordination

• Schedule and coordinate technicians for fire safety equipment rectification, installation, and maintenance works following quotation approval.
• Liaise with technicians and clients to confirm service appointments, site access, and job requirements.
• Monitor job schedules and ensure timely completion of assigned works.

4. Invoicing and Documentation

• Prepare and issue invoices for completed fire safety services in accordance with company procedures and applicable Australian Standards and regulatory requirements.
• Maintain accurate records of quotations, approvals, work orders, service reports, and invoices.
• Ensure all relevant service documentation is properly filed and updated.

5. Administrative Support

• Perform general administrative duties, including data entry, document preparation, recordkeeping, and updating service databases.
• Assist with the coordination of daily service operations and other administrative tasks as required.

6. Customer Service and Client Relations

• Provide professional and responsive customer service by addressing client inquiries, concerns, and service requests promptly.
• Maintain positive client relationships through effective communication and timely follow-ups.
• Coordinate with internal teams to resolve service issues and ensure customer satisfaction.

Pay: Php30,000.00 - Php35,000.00 per month

Work Location: Remote