Sales Administrative Support

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Felder Group Canada is growing – Join us! We are a leading provider of high-quality woodworking machinery and tools, dedicated to helping our clients achieve their crafting and production goals. We take pride in offering top-notch products and exceptional customer service.

As we continue to grow across Canada, we are looking for an enthusiastic, self-motivated and career minded individual to support our Sales and Administrative team.

Key Responsibilities

• Provide administrative support to the operational team (e.g., scheduling, preparing documents, managing payments)
• Assist the sales team with creating quotes, sorting leads, managing inquires and communicating with customers.
• Greet and help customers visiting our showroom and picking up their orders.
• Support the Sales and Warehouse team with online order tracking and shipments via FedEx/Canada Post.

Qualifications & Skills

• Prior experience in administrative roles, office support or sales support positions
• Strong interpersonal and communication skills (both verbal and written)
• Ability to multitask and manage priorities in a fast-paced environment
• Proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint); experience with CRM or marketing tools is a plus
• Professional appearance and demeanor
• Technical understanding of machinery and/or woodworking is highly desirable

What We Offer

• Opportunities to grow within the company (Sales, Service, Marketing, etc.)
• Health benefits
• Regular Team events