Sales Administrator

Abra Aluminium wholesales and distributes a huge variety of aluminium extrusions, associated products and hardware. Our product offering now includes our exclusive Widescreen Awning system, in addition to Panther Protect security doors and windows.

The Sales Administrator at Abra Aluminium will be responsible for maintaining customer accounts, processing orders, providing exceptional customer service, and ensuring the smooth operation of the office. This role requires a highly organized and detail-oriented individual who can manage multiple tasks efficiently and effectively, whilst building strong relationships with clients and contributing to the company's sales growth.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to the Sales Manager and other departments as needed.
• Office Management: Oversee the day-to-day operations of the office, including managing office supplies, equipment, and facilities.
• Communication: Serve as the primary point of contact for internal and external communications, including answering phone calls, responding to emails, and handling inquiries.
• Documentation: Maintain and organize office records, files, and documents, ensuring they are up-to-date and easily accessible.
• Event Coordination: Assist in planning and organizing company events, meetings, and conferences.
• Financial Administration: Handle basic financial tasks such as processing invoices, managing petty cash, and assisting with budget tracking.
• Customer Account Management: Manage and maintain customer accounts, ensuring accurate and up-to-date information.
• Order Processing: Process customer orders efficiently and accurately, coordinating with the warehouse and logistics teams to ensure timely delivery.
• Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and offering product recommendations.
• Sales Support: Assist the Sales Manager with sales activities, including preparing quotes, generating sales reports, and conducting market research.
• Relationship Building: Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Product Knowledge: Develop a deep understanding of ABRA Aluminium's products and services to effectively communicate features and benefits to customers.
• Sales Targets: Work towards achieving individual and team sales targets, contributing to the overall success of the sales department.

What We're Looking For:

• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritise tasks effectively.
• Attention to detail and accuracy in work.
• Strong interpersonal skills and the ability to work well with others.
• Strong problem-solving skills and a proactive approach.

Benefits and perks

• Get in early with a fast paced, expanding business
• Stability and longevity with an established organisation
• Collaborative and supportive management team and culture
• Employee Assistance Program (confidential mental health support)