Sales Administrator

Key Responsibilities:

1. Maintain and update customer and sales data in the company's system, ensuring accuracy and completeness of records.
2. Provide administrative support to the sales team.
3. Preparing and processing sales order, delivery order, sales invoice and related documentation as needed.
4. Collaborate with various departments, such as warehouse, logistic and finance.
5. Ensure smooth order processing, timely deliveries, and effective communication.
6. Handle incoming inquiries from customers via phone, email, or in-person charges.
7. Assist with resolving their questions or directing them to the appropriate sales representative.
8. Generate sales reports, performance metrics, and sales forecasts for management review to aid in decision-making processes.
9. Assist in monitoring stock levels and coordinating replenishment orders to meet customer demands and avoid stockouts.
10. Organize and maintain sales-related documents, including contracts, agreements, and pricing lists.
11. Monthly stock count and year end stock count reconciliation for related department.
12. Handle confidential information with the utmost integrity and discretion.
13. Any other ad hoc task assigned by the management from time to time.

Requirements:

1. Diploma in Business / Bachelor Degree / Administration / Management or any related field.
2. Preferably specialize in purchasing / inventory / material and warehouse management or equivalent Good communication skills and language proficiency in English, Bahasa Malaysia and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
3. Must be computer literate.
4. Have working experience in manufacturing environment.
5. Experience of stock management.
6. Able to multi task and and independently.
7. Able to accurately follow instructions is essential for this role.
8. Able to negotiation, communication and interpersonal skills.
9. Enthusiastic, positive attitude and good team work.
10. Strong organizational & time management skills.