Sales Administrator

Sales & Marketing Coordinator

Location: Tottenham
Employment Type: Permanent Full-time
Hours: Full-time hours, Monday - Friday, 8:30am - 5pm

About Us

InnoTherm is a dynamic, innovative, and rapidly growing company known for delivering high-quality, customised heat transfer solutions. We pride ourselves on a collaborative, hands-on culture, working with global industry leaders while providing our team with opportunities to learn, grow, and make a real impact.

Our customers include well-known global leaders such as Kenworth, Cummins and many others. We work on a diverse range of projects across sectors such as mining, transport, rail, power generation, and oil & gas.

About the Role

We are seeking a motivated and detail-driven Sales & Marketing Coordinator to join our close-knit, supportive team on a permanent full-time basis, although we are open to considering part-time arrangements for the right candidate. This hands-on role offers variety, responsibility, and the opportunity to grow with the business long-term, supporting our sales and marketing activities while coordinating a range of customer, administrative, and business development functions.

The ideal candidate is organised, proactive, and customer-focused, with strong communication skills and a keen eye for detail. You’ll work closely with the sales team and other areas of the business to coordinate customer enquiries, sales administration, marketing activities, quotations, CRM updates, and sales support, helping ensure our customers receive a professional and responsive experience.

This is an excellent opportunity for someone who enjoys a varied role, can manage multiple priorities, and wants to make a genuine impact in a growing business, while becoming a valued member of a team that supports each other and celebrates success together.

Key Responsibilities

• Coordinate and manage sales enquiries, ensuring customers receive prompt, professional and helpful responses.
• Prepare customer quotations, pricing and price lists, ensuring accuracy and alignment with company requirements.
• Process and administer customer purchase orders, ensuring information is accurately recorded and communicated internally.
• Liaise with customers regarding pricing, delivery timeframes, purchase order enquiries and general sales requirements, building strong and professional customer relationships.
• Assist with internal communication and coordination with the Operations team to ensure customer requirements are clearly understood, priorities are aligned, and customer outcomes are achieved efficiently.
• Assist with travel planning and administration, including coordinating arrangements and supporting business travel requirements.
• Support a range of sales and marketing activities, including promotions, website updates, marketing campaigns and the development of marketing materials.
• Providing coverage and administrative support to other team members as required.
• Performing general administrative duties including filing, data entry, document control, and record management.
• Help keep the office vibe upbeat – support a positive, collaborative team environment where everyone enjoys working together.

Skills & Experience

• Previous experience in a sales coordination, sales support, marketing or similar administrative role.
• Experience working with an ERP system.
• Digital marketing experience would be highly valued.
• Experience with marketing software, CRM systems or digital marketing platforms will be highly regarded.
• Strong attention to detail, with a focus on accuracy and quality.
• Excellent written and verbal communication skills, with the confidence to communicate professionally with customers, suppliers and colleagues.
• Confident communicator with a mature, professional approach.
• Flexible and willing to assist in other areas of the business when required.

Why Join Us

• Permanent full-time role in a fast-growing, innovative company at the forefront of industrial heat transfer solutions.
• Join a supportive and collaborative team that values your contribution.
• Gain variety and responsibility in daily tasks, making a tangible impact across the business.
• Opportunity to broaden your skills across sales, marketing and operational processes.
• Work with high-profile global clients and on diverse, challenging projects.
• Career growth potential in a dynamic, expanding company that rewards initiative and reliability.
• Enjoy a friendly, hands-on work culture where accuracy, professionalism, and teamwork are recognised and valued.