Sales Administrator

BKZH Ltd

Sales Administrator

Location: Dagenham, Essex
Contract: Full-time, Permanent
Salary: Competitive (dependent on experience)

About BKZH Ltd

BKZH Ltd is a growing business based in Essex. We are looking for a reliable and organised Sales Administrator to join our team and support our day-to-day sales operations.

The Role

As a Sales Administrator, you will be the first point of contact for customer enquiries and play a key role in supporting the sales team with administrative tasks. Your responsibilities will include:

• Providing information to customers on products and prices
• Assisting customers with placing orders online and through social media platforms
• Handling telephone enquiries from prospective customers on behalf of the sales team
• Preparing sales invoices and maintaining accurate records and accounts of sales activity
• Managing customer complaints and escalating them to the relevant member of the sales team where necessary
• Carrying out general sales and marketing administrative duties as required

What We Are Looking For

• GCSEs (or equivalent) in English and Maths — desirable but not essential
• NVQ Level 1 or 2 in Administration — desirable but not essential
• Good communication skills, both written and verbal
• Confident using social media platforms and online ordering systems
• Strong attention to detail and organisational skills
• Ability to work as part of a team and use own initiative
• A professional and friendly manner when dealing with customers

What We Offer

• Full training provided on the job
• Supportive working environment
• Opportunity to develop within the company

Pay: £33,400.00 per year

Work Location: In person