Sales Administrator

Key Responsibilities

• Prepare quotations, invoices, and sales documentation
• Process customer orders and coordinate delivery schedules
• Handle customer enquiries via phone and email
• Maintain customer records and CRM database
• Coordinate with suppliers, logistics partners, and internal departments
• Follow up on quotations, deliveries, and customer requests
• Prepare sales reports and administrative documentation
• Provide general administrative support to the Sales team

Requirements

• Diploma in Business Administration, Marketing, or related discipline
• 1–3 years of sales administration, customer service, or order processing experience
• Good communication and organisational skills
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Experience using CRM systems is an advantage
• Able to multitask and work independently