Sales Administrator

Job Summary

Provides administrative and documentation support across the sales and customer experience process, ensuring accurate records, timely documentation, and smooth coordination between Sales, Customer Experience, and back-office functions.

Key Responsibilities

• Prepare, process, and file sales-related documents (quotations, sales orders, contracts, delivery documents).

• Maintain and update the sales database, client records, and reporting trackers.

• Assist in preparing Accounts Receivable and billing documentation.

• Coordinate administrative requirements between Sales, Key Account Management, Customer Experience, and Finance.

• Support the Customer Service Supervisor in compiling performance and management reports.

• Handle general administrative tasks for the Sales & Marketing department (scheduling, correspondence, filing).

• Ensure compliance with document retention and internal process requirements.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Office Administration, or a related field.

• 1–3 years of experience in sales administration, documentation, or office support roles.

• Strong organizational skills and high attention to detail.

• Proficiency in MS Office (especially Excel) and administrative/ERP systems.

Core Competencies

• Organization

• Accuracy

• Documentation management

• Reliability

• Discretion