Sales Administrator

Our client is seeking a highly organized, proactive Sales Administrator to support day-to-day operations, customer service, sales support, and logistics coordination. This role is ideal for someone who enjoys working in a fast-paced environment, managing multiple priorities, and helping create an efficient, professional workplace.

Role: Sales Administrator

Type: Direct Hire – Permanent role

Salary: $70k - $80k - Dependent on Experience

Location: Fully onsite, 5 days per week, Santa Monica, CA 90401 (Parking provided)

Key Responsibilities:

• Manage incoming calls and direct inquiries to the appropriate team members.
• Maintain office supplies, refreshments, and employee amenities.
• Help maintain a clean, safe, welcoming, and well-organized office environment.
• Coordinate maintenance and servicing for office equipment and operational machinery; troubleshoot issues and escalate requests when needed.
• Welcome visitors, clients, and vendors and direct them appropriately.
• Maintain office and facility access records, including keys, access cards, and building passes.
• Coordinate employee travel arrangements, including flights, accommodations, and ground transportation.
• Liaise with external vendors and service providers for facilities, utilities, and business systems.
• Prepare accurate sales quotations, including pricing, product specifications, and supporting documentation.
• Provide customer support throughout the sales process, including production timelines, shipping updates, and post-delivery follow-up.
• Respond to customer inquiries, provide product information, and build strong client relationships.
• Support product volume and weight calculations for order logistics, freight requirements, and delivery planning.
• Provide backup support for quoting and administrative functions as needed.
• Assist with special projects and other administrative responsibilities.

Qualifications:

• Experience in sales administration, customer service, office management, or a related administrative role.
• Comfort working in a manufacturing, logistics, operations, or similarly fast-paced environment.
• Strong organizational, time-management, and multitasking skills.
• Excellent written and verbal communication skills with a customer-focused approach.
• High attention to detail, professionalism, and sound judgment.
• Strong problem-solving, critical-thinking, and decision-making abilities.
• Proficiency with Microsoft Office Suite and general office technology; CRM or ERP experience is preferred.
• Ability to work independently while collaborating effectively across teams.