Sales Administrator

Sales Administrator – $14–$15/hr

Baton Rouge, LA | Full-Time | In Person

Arrow Termite & Pest Control is looking for a Sales Administrator to provide administrative and customer service support to our sales team. This position plays an important role in keeping the sales department organized by coordinating appointments, maintaining customer information, processing sales paperwork, following up on leads, and assisting Account Managers and management with daily sales activities.

Arrow Termite & Pest Control is an established, locally operated company serving customers throughout Louisiana, Mississippi, and Texas. We take pride in providing dependable service to our customers and creating a supportive team environment for our employees.

This is a great opportunity for someone with experience in office administration, customer service, sales support, appointment scheduling, insurance, medical scheduling, hospitality, or a similar administrative role who is organized, dependable, and enjoys working with people.

What You'll Do

• Provide administrative and customer service support to the sales department and Account Managers.
• Answer incoming calls, emails, and internet leads and provide professional customer service.
• Schedule estimate appointments and WDIR inspections with Account Managers.
• Explain Arrow's services, inspection procedures, and applicable fees to homeowners, Realtors, contractors, builders, and new homeowners.
• Make outbound calls to follow up on leads, unscheduled appointments, unsold estimates, and new service opportunities.
• Contact new homeowners to introduce Arrow's services and update customer information.
• Work with builders and construction companies to obtain new homeowner information and maintain accurate customer accounts.
• Follow up with Account Managers regarding unsold, unscheduled, or unpaid jobs.
• Assist with WDIR reports, sales paperwork, work orders, reports, and other sales-related documentation.
• Maintain accurate customer, account, and work order information.
• Provide Account Managers and the Regional Sales Manager with scheduling, customer follow-up, reporting, and administrative support.
• Monitor voicemail, email, Slack, and other lead sources and respond to customers promptly.
• Assist with customer payments, sales reporting, weekly sales meetings, and other administrative projects as assigned.
• Help ensure the sales department stays organized and appointments, paperwork, and follow-up are completed in a timely manner.
• Perform other duties and special projects as assigned.

What We're Looking For

• 1+ year of office administration, customer service, sales support, appointment scheduling, or related experience preferred.
• Strong organizational and time-management skills.
• Professional and confident telephone communication skills.
• Excellent customer service skills.
• Strong attention to detail and accuracy.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong computer skills and the ability to learn new software and systems quickly.
• Dependable, professional, and able to work independently as well as part of a team.
• Positive attitude and willingness to assist wherever needed.

Compensation & Benefits

$14–$15/hour (eligible for commission based on services you sell over the phone)

Benefits include:

• Medical, dental, and vision insurance
• 401(k) with company matching
• Employer Paid $20,000 Life Insurance Policy
• Paid time off
• Employee referral program

Join Our Team!

If you're organized, dependable, customer-focused, and enjoy being the person who keeps things running smoothly behind the scenes, we'd like to hear from you!

Applicants must successfully complete a background check and pre-employment drug testing based on federal standards.

https://www.arrowtermiteandpestcontrol.com/locations/baton-rouge/

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Inside Sales: 1 year (Required)
• Customer Service in an office environment: 1 year (Required)

Work Location: In person