Sales Administrator

About the role

Sales Admin role responsible for managing sales operations, administrative tasks, HR support, and logistics coordination. The position involves following up on customer orders, maintaining portal updates, coordinating with departments, managing office documentation, processing HR records and employee claims, and handling logistics and LMW documentation for customer deliveries.

Key responsibilities

• Follow up on customers' pending orders and liaise with relevant departments to provide daily updates to customers
• Update the portal on the promised date after confirming the delivery date from the respective department
• Ensure all orders are arranged and delivered as promised
• Keep the team informed about new orders
• Maintain daily updates on Asana
• Answer and direct phone calls in a polite and professional manner
• Manage and organize office files, documents, and records
• Assist document controller and purchasers with administrative work
• Retrieve punch-in/out records and email them for the director's signature before sending them to HQ on a monthly basis
• Generate monthly attendance summaries

About you

• Minimum 1 year of experience, preferably in administration related to logistics and LMW
• Proficiency in computer-aided systems such as Oracle or SAP
• Strong Excel and Microsoft Office skills
• Diploma or equivalent qualification