Sales Administrator / Customer Service Representative

CFR Athens, is looking on behalf of their client CellMark Chemicals, a leading Specialty Chemicals & Nutraceutical Ingredients Distributor-Manufacturer, for new

Customer Service Representative / Sales Coordinator

(CSR)

to provide sales support for existing business, be the interface between the suppliers and the customers, process sales orders and confirm delivery schedule, sales follow-up, monitor customer credit limits.

Key responsibilities include:

• Interface between customers, suppliers, and contract manufacturers. Ensure customers and principals are provided with accurate and timely information on sales and purchase transactions.

• Input of purchase, sales and other related data in the local IT system. Responsible for accuracy of information, updating and monitoring of information from input to completion of the order.

• Answer telephone inquiries promptly and professionally and assist Product Managers in managing inventory levels related to assigned stocks at warehouses.

• Deal effectively with customer problems and provide timely resolution.

• Provide principals and sales team with market information and possible sales opportunities.

• Assist the sales force in all related work and business development.

• Monitor inventory levels and logistics from supplier through to the customer.

• Administrative duties, paperwork and filing associated with function, including telephone coverage for main number.

Qualifications and skills:

• Bachelor’s degree of any discipline will be an asset

• Minimum of two (2) years΄ experience of related work experience

• Highly organized

• High level of professional communication / Interpersonal skills

• Strong in follow-up in a timely manner

• Proactive, dependable, results driven, problem solving orientation. Attention to detail

• Good time management

• Ability to work effectively across multi-discipline teams and across all levels

• Strong written and verbal communication skills in Greek and English. Additional language would be an asset.

• Excellent IT skills (MS Office, Word, Excel, PowerPoint)

The company offers a competitive remuneration package including medical and pension plan.