Sales Administrator/Reception

• Truganina, VIC
• Full-time, Mon to Fri 8:30am - 4:30pm
• Admin-focused role in a small, close-knit team

About the business
Our client is an established Australian manufacturer and distributor of automotive workshop equipment, supplying trade workshops and home enthusiasts across the country. It is big enough to be busy and small enough that good work gets noticed.
 
About the role
This is a varied role that combines sales administration with front-of-house reception. You will be the welcoming first point of contact for customers and visitors, and the person who keeps orders on track: getting them right, keeping them moving and closing them out.
 
You will be the trusted second set of eyes on every order before it goes out the door. If you love getting the details right and take real pride in your work, you will thrive in this role.
 
What you'll be doing

• Processing sales orders and checking them for accuracy before they are finalised
• Managing orders from receipt to delivery: applying customer payments, scheduling shipments and issuing invoices
• Following up open, unpaid and uncollected orders, and managing back orders
• Tracking freight and keeping customers updated, working with the warehouse and logistics providers
• Working closely with the sales team to keep the CRM accurate
• Closing out month end by making sure every supplied order is invoiced
• Answering calls, greeting visitors and responding to customer enquiries
• Keeping the office running: supplies, filing and organising team lunches and events

About you

• Proven experience in sales administration, order processing or a similar role
• High attention to detail, with a track record of reducing errors
• Efficient and organised, and able to manage competing priorities
• Confident with Microsoft Office; CRM or ERP experience is an advantage
• Quick to learn and open to feedback
• A steady, reliable and professional presence in a small team
• Happy working onsite five days a week

Experience in wholesale, distribution, freight or logistics will be well regarded.
 
What's on offer

• Monday to Friday, 8:30am - 4:30pm, no weekends
• A clearly defined role, with training provided
• A small, stable team where you can own your work

Apply Now!