Sales Advisor

Overview The objective of this role is to cultivate exceptional client relationships, deliver unparalleled service, and achieve individual sales objectives by providing a personalized and memorable experience for every client.

Primary Responsibilities

• Warmly welcome, engage, and build lasting relationships with local and international clients, ensuring their loyalty to Delvaux.
• Drive sales performance and achieve commercial targets through expert product knowledge, personalized recommendations, and an exceptional client journey.
• Maintain an impeccable sales environment, ensuring product availability and presentation meet the highest brand standards to enhance the client experience.
• Actively contribute to the continuous elevation of service quality and hospitality, anticipating client needs and exceeding expectations.
• Develop profound knowledge and understanding of our exquisite product lines, enabling compelling storytelling and fostering deep connections with clients to drive engagement and sales.
• Embody the brand's prestige and values, upholding the highest standards of visual merchandising, boutique presentation, and Delvaux's distinguished image.
• Provide valuable insights to management regarding client preferences, market trends, and product performance, gathered through meaningful client interactions.

Qualifications

• Experience in luxury retail, with a proven track record in client relationship management.
• Impeccable presentation, a genuine passion for the brand, and a commitment to delivering excellence.
• Exceptional interpersonal, communication, and active listening skills, with proficiency in relevant computer applications.
• Fluent in Dutch and English; additional language proficiency is a significant asset.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.