Sales Advisor

Key responsibilities

• Greet and engage prospective customers, providing a warm and professional welcome to the showroom or sales facility
• Conduct product demonstrations and explain the features, benefits, and specifications of our electric vehicle range to customers
• Identify customer requirements and preferences, offering tailored vehicle recommendations that meet their needs
• Prepare quotations and pricing information, negotiating terms where appropriate to close sales
• Complete sales documentation, including contracts, registration forms, and financing paperwork, ensuring accuracy and compliance
• Follow up with leads and prospects through phone calls, emails, and meetings to nurture relationships and convert inquiries into sales
• Maintain detailed records of customer interactions, sales activity, and pipeline opportunities using CRM systems
• Stay current with product knowledge, industry trends, and competitive offerings to provide informed advice
• Collaborate with the sales team to achieve individual and collective sales targets and KPIs
• Address customer concerns and objections professionally, providing solutions that enhance satisfaction and loyalty
• Support after-sales customer service by providing product care advice and fielding inquiries about warranties and maintenance

What we're looking for

• Proven sales experience, ideally in the automotive, technology, or consumer goods sector, with a track record of meeting or exceeding sales targets
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse customer groups
• Strong negotiation and closing abilities, combined with resilience and a positive attitude towards handling rejection
• Proficiency in using CRM software and Microsoft Office applications to manage customer information and generate reports
• Ability to work independently and as part of a team, demonstrating self-motivation and accountability
• Knowledge of the automotive industry or electric vehicles is highly desirable but not essential; willingness to learn is key
• Excellent organisational skills with the ability to manage multiple customer interactions simultaneously
• Fluency in English and Malay, with additional languages an advantage
• Customer-focused mindset with a genuine interest in sustainable transportation and environmental responsibility
• Flexibility to adapt to changing priorities and a proactive approach to identifying new sales opportunities