Sales Advisor

About the Role

We are seeking a Sales Advisor to play a pivotal role in showcasing and selling our premium independent townhouses and serviced apartments. Based at our beautiful Hilda Ross Retirement Village in Hamilton East, Hamilton you will build strong and lasting relationships with prospects, residents, and community groups while contributing to the ongoing success and reputation of one of Ryman’s most established communities.

Hilda Ross Retirement Village is one of our busiest villages, making this a high impact role that contributes directly to the success of our business. Working in a fast paced, high volume sales environment, this role will be suited to driven performers who thrive on results. Living locally or in the surrounding area of Hamilton East would be advantageous.

Key Responsibilities

• Meet and exceed sales targets across units, financial outcomes, and profit margins.
• Manage the database, sales pipeline, track leads, and maintain accurate Salesforce records.
• Ensure timely settlements by following up on unsettled contracts.
• Build strong, trust-based relationships with prospects, residents, families, and community organisations.
• Complete sales documentation within expected timeframes.
• Analyse sales performance and identify opportunities to improve results.
• Support new residents during their move-in process, working closely with village teams to ensure a seamless experience.

What's In It For You?

If you are the sort of person who loves working with a team of people who work to a clear purpose and have fun doing it, you'll love this role! In addition, a career at Ryman offers:

• Ongoing support for professional development and career development opportunities
• Be part of a values-driven company
• A supportive and collaborative work environment
• Additional wellbeing leave
• Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail

Who Are You?

• Proven recent sales experience with a strong track record of meeting and exceeding targets.
• You build strong relationships and connect confidently with people from a wide range of backgrounds.
• Strong communication skills, with the ability to communicate clearly and effectively both verbally and in writing, supported by active listening.
• You bring a customer-first mindset, showing empathy, attentiveness and a genuine drive to exceed expectations.
• Excellent planning, organisational and time management skills.
• You demonstrate resilience, adaptability and a positive attitude, and thrive in a fast-paced environment.
• Sound problem-solving ability, with the confidence to think on your feet and find practical solutions.
• You are confident using digital tools and are familiar with CRM systems such as Salesforce.
• Experience making outbound phone calls to contact leads and follow up with prospects and residents under contract.
• Ideally you are well connected and actively involved in the local community.

Please note that, although we often welcome applications from overseas candidates, due to immigration requirements, we require applicants to have New Zealand work rights for this position.

About Ryman

Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles.
At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of –
because behind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad.
We’re in a period of real transformation, focussing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.
If you share those values and you're looking for a career where your work truly makes a difference, we'd love to hear from you.

At Ryman, digital confidence and commercial awareness are expectations we hold across every role. We are looking for people who are comfortable using data, reporting tools, and digital systems to inform decisions, understand how their work contributes to business outcomes, and embrace new ways of working. Curiosity, adaptability, and a willingness to grow your capability are key as our business continues to evolve.

We support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.

Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.