Sales Advisor (Part-Time)

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ales Advisor (Part-Time)

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bout the role:

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roviding exceptional in-store customer service and styling advice. Demonstrating strong selling techniques, to achieve sales KPIs and build a client base.

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e are looking for two part-time positions, 24 and 16 hours. Please specify your availability.

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our responsibilities:

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. Customer Service and Sales KPIs

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• onfidently engage with customers on the shop floor and hold one-to-one styling appointments D
• emonstrate confident selling techniques to drive sales and achieve store KPIs U- tilise brand product knowledge to build outfits and style the collection with clients O- versee alteration process from start to finish (training will be provided on this) B- e a passionate Fold brand ambassador 2

. Client Base

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• uild a personal client base and oversee your own clientele book by managing customer relationships C

• apture client’s preferences to tailored follow ups and information E

• ngage in regular in-store brand events S upport with customer communications via our store What’s App

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. General Store Tasks

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• aintain high standards on the shop floor and stockroom C

• omplete the opening/closing checklist at the beginning and end of each day A

• ssist the store specialist with VM updates to ensure alignment with new monthly drops P

• rocess weekly stock deliveries from our 3PL to be shop floor ready S upport with regular stock checks and cycle counts for stock accuracy

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our skillset:

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• ave previous experience of sales in store, boutique, styling or a similar customer facing environment B- e familiar with high-end sales processes, behaviours, customers and brands B- e passionate about styling and building customer relationships B- e a committed energetic, motivated contributor to The Fold, going above and beyond the role with a proactive attitude to work as part of a team U- nderstand the commercial goals of the store, working towards KPIs within a retail environment C- ontribute with a proactive attitude to daily tasks U- nderstand the importance of styling as well as the behind the scenes/administrative aspects of the role

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enefits and perks of working with The Fold:

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• 5 days holidays (including bank holidays) B- uy additional holidays E- mployee Assistance Programme P- ension salary sacrifice scheme A- ccess to free Financial Advisors G- rocery scheme to help you save money C- lothing allowance A- friends and family discount policy with 50% off full retail price E- nhanced maternity pay S- ummer Friday hours E- ye care F- ully stocked snack cupboards, fruits and coffee & tea R- egular Social Events - including summer and Christmas parties V- olunteering

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ur Culture:

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e are an ambitious, supportive, passionate team who love what we do. We are Founder-led, and we lead by example – never compromising on our quality. We strive to uphold a values based working culture with five key principle across the business:

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• e Humbitious: Be ambitious for yourself and The Fold in a humble way - don’t be a diva.

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• rap it up with a bow on it: Be a completer finisher, be able to trust others to take on a job completely and fully, and earn that same trust yourself.

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• e Empowered: Take on responsibility, share your views confidently but kindly, feel ownership, take pride in results,

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• old Gold Standard: Quality and professionalism, don’t just ‘let it go’, pride ourselves on attention to detail and excellence in everything we do, deliver results.

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• mbrace, pace, progress and adventure: Know that to fully embrace our ambition and our challenges, this will mean stepping out of your comfort zone - get comfortable being uncomfortable.

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iversity and Inclusion:

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e promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

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o apply for this role, please send your CV to c[email protected].