Sales Agent

Are you ready to embark on a rewarding career as a Sales Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Sales Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Sales Office. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your go-getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers!

Job Description:

• With a warm and friendly demeanor, you will provide Reservation/Booking, Ticket Sales, Information, and Passenger Operations (Check-in, Manifest preparation) services.

• Your responsibilities will include calculating fares, arranging routes based on passenger requests, providing schedule and fare information, and ensuring seamless coordination throughout the passenger journey.

• You'll process reservation/booking requests with efficiency and issue tickets for both domestic and international flights.

• Additionally, you'll manage ticket changes such as Endorsement, Rerouting, and the return of tickets.

• To support effective management, you'll report and register operational income, cost, financing, and financial statistical information in relevant IT systems like SAP, ERP, and DOP.

Desired Skills & Experience:

• Bachelor's degree or at least high school graduation.
• Permanent residence permit in the respective country (the company does not provide or assist with work permits).
• Minimum of 1 year experience in civil aviation or tourism.
• The ability to thrive in high-pressure situations.
• Excellent command of English and Turkish is preferred
• Availability to work in shifts, including overnight shifts.
• A team player who can also work independently when needed.
• Ability to multitask effectively and handle multiple tasks simultaneously.
• Good knowledge and experience with a major Computer Reservations System (Troya or ticketing/sales processes is a plus).
• Basic knowledge of SAP and invoicing/financial processes is preferred
• Strong oral and written communication skills.
• Solution-oriented, analytical mindset, multitasking capability, and a strong team player
• Demonstrated a sense of responsibility and the ability to make accurate and effective decisions.

Benefits:

• Private Health Insurance
• Flight Ticket Discounts

We strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 340 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals.