Sales Agent

JOB DESCRIPTION

Position: Sales Agent – Cebu Area

Department: Sales Department

Work Location: Cebu, Philippines

Training Location: Head Office – Quezon City, Metro Manila

Reports To: Sales Manager / Management

JOB SUMMARY

The Sales Agent is responsible for developing and maintaining customer relationships, generating sales, identifying new business opportunities, and promoting the company's products within the assigned territory of Cebu. The position focuses on expanding the company's customer base, increasing sales volume, and maintaining strong relationships with contractors, dealers, resellers, and other potential clients.

The successful candidate must be willing to undergo initial training at the company's Head Office in Quezon City, Metro Manila, to gain sufficient knowledge of the company's products, sales procedures, pricing policies, and operational processes before or as part of the assignment in Cebu.

DUTIES AND RESPONSIBILITIES

A. Sales and Business Development

• Promote and sell the company's products, including plumbing, sanitary, electrical, waterline, and hardware materials.
• Identify, develop, and establish relationships with potential customers, contractors, dealers, resellers, and other business partners within Cebu.
• Conduct regular client visits and product presentations to generate new sales opportunities.
• Achieve assigned sales targets and contribute to the overall growth of the company.
• Prepare quotations, negotiate prices within approved company policies, and follow up on customer inquiries and orders.
• Monitor market trends, competitor activities, and customer demands within the assigned territory.

B. Customer Relationship Management

• Maintain good relationships with existing clients and ensure customer satisfaction.
• Follow up on pending quotations, orders, deliveries, and other customer concerns.
• Address customer inquiries and coordinate with the appropriate departments to resolve issues promptly.
• Develop strategies to retain existing customers and attract new accounts.

C. Sales Coordination and Reporting

• Coordinate with the Head Office regarding customer orders, product availability, pricing, deliveries, and payment terms.
• Submit regular sales reports, customer visit reports, sales forecasts, and updates on prospective accounts.
• Monitor customer accounts and coordinate with the Accounting Department regarding payment status and outstanding balances when necessary.
• Ensure that all sales transactions and related documents comply with company policies and procedures.
• Provide timely updates to the Sales Manager regarding sales performance, market opportunities, and challenges encountered in the assigned area.

D. Training and Development

• Attend and complete the required initial training at the company's Head Office in Quezon City, Metro Manila.
• Learn the company's product specifications, pricing structure, sales processes, documentation requirements, and customer service standards.
• Apply the knowledge and skills acquired during training to the assigned sales territory in Cebu.
• Participate in meetings, coaching sessions, and other training activities as required by Management.

E. Other Responsibilities

• Perform other sales-related duties that may be assigned by the Sales Manager or Management.
• Observe company policies, procedures, and standards of professional conduct.
• Represent the company professionally in all dealings with customers and business partners.

QUALIFICATIONS AND REQUIREMENTS

• Graduate of any four-year course, preferably in Business Administration, Marketing, or a related field; candidates with relevant sales experience may also be considered.
• With experience in sales, preferably in construction materials, plumbing, sanitary, electrical supplies, hardware, or related industries.
• Strong communication, negotiation, presentation, and customer relationship skills.
• Results-oriented, proactive, and capable of working independently with minimal supervision.
• Willing to conduct fieldwork and client visits throughout Cebu.
• Willing to undergo initial training at the company's Head Office in Quezon City, Metro Manila.
• Willing to travel when required for training, meetings, and other official business.
• Must be familiar with the local market and potential business opportunities in Cebu.
• Must be willing to comply with company sales targets, reporting requirements, and established policies.

WORK ARRANGEMENT

• The Sales Agent will be primarily assigned to Cebu, Philippines, and will be responsible for developing and managing sales activities within the assigned territory. The employee is required to report to the company's Head Office in Quezon City, Metro Manila, for initial training and other official activities as instructed by Management.
• The employee must be willing to travel to the Head Office for the required training period. The schedule, duration, and applicable travel arrangements will be coordinated with Management.

PERFORMANCE EXPECTATIONS

• Achievement of assigned monthly and quarterly sales targets.
• Acquisition of new customers and development of existing accounts.
• Consistent customer follow-ups and effective account management.
• Timely submission of accurate sales reports and required documentation.
• Compliance with company policies, pricing guidelines, and sales procedures.