Sales Analyst

Job Responsibilities:

• Support planning and execution of new deals with customers (negotiation preparation, contract development, systems set-up).

• Drive incident management, work with Customer Service and others to investigate root causes & resolve sensitive and/or structural customer issues.

• Ensure contract administration and maintenance, including tracking of execution of contractual terms and compliance.

• Deliver sales pipeline analytics, market & customer insights and stewardship reports up to Sales management level.

• Successfully deliver and implement projects.

• Oversee management of change activities, drives adoption and benefit capture for new processes and projects. Develop training and communication plans to support project/process implementation; coordinate and deliver related activities.

• Based on customer and user feedback, situation analysis, and data insights identifies opportunities to improve business performance, and ensures that a continuous learning cycle is in place.

• Assist Sales management with material, data, and market intelligence to make informed business decisions.

• Organize meetings and customer events as required.

• Support deal capture for internal, affiliate, and statistical trades (not responsible for entering third party physical trades).

• Update and validate trade detail to support clean data entry; empowered to identify and address root cause of data errors.

• Act as single point of contact for contract, settlement, scheduling, and ticketing issues.

• Ensure all master data elements are set-up properly in the trading system with support from the data, analytics, and systems team.

• Provide coaching, support, and expertise to users of the trading systems (act as a Power User).

• Coordinate Key Performance Indicators for own work team to ensure full data transparency.

Required Skills:

• Bachelor's or Master’s degree in business economics/Logistics/International Business Administration/Marketing or equivalent

• 5+ years’ relevant experience

• Full professional proficiency in English (C1)

• Eagerness and curiosity to build deep understanding of the end-to-end fuels industry in the markets supported, seizing every opportunity to absorb information and knowledge from sales and other colleagues.

• Project management skills is an advantage.

• Effective in working and collaboration with others and working in teams (particularly with remote / cross-cultural colleagues).

• Strong sense of ownership, initiative, and accountability.

• Excellent organization and time management skills; able to handle stress and high workload in a dynamic environment under time pressure and changing priorities.

• Highly driven by creating business value and demonstrating a bias for action.

• Good analytical skills, and high attention to data, capable of turning insights into an action.

• Strong controls and safety awareness and mindset.

• Computer savvy, able to work with multiple platforms, interest in technology solutions and digitalization.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.