Sales & Admin Associate

About the role

We are an established SME brand seeking a Sales & Admin Associate to join our dynamic team in the Orchard Central Region. This is a full-time position that combines sales expertise with administrative support, playing a crucial role in delivering exceptional customer experiences and maintaining operational efficiency. As a Sales & Admin Associate, you will be at the forefront of our business, engaging with customers, driving sales initiatives, and ensuring smooth day-to-day operations. This position offers the opportunity to make a direct impact on our company's growth whilst developing your career in the competitive luxury watch retail sector.

Key responsibilities

• Engage with customers to understand their needs and provide expert product knowledge about our watch collections

• Process sales transactions accurately and efficiently, ensuring all documentation is completed correctly

• Provide administrative support including scheduling and inventory management

• Handle customer enquiries and resolve issues promptly and professionally

• Assist with merchandising displays and ensure the sales environment is clean, organised and welcoming

• Support marketing initiatives and promotional campaigns as required

• Collaborate with team members to achieve departmental objectives and maintain a positive working environment

What we're looking for

• Proven experience in sales, preferably within retail or luxury goods industries
• Strong interpersonal and communication skills with the ability to build rapport with customers
• Excellent organisational skills with the ability to manage multiple tasks and priorities simultaneously
• Proficiency in using point-of-sale systems and general computer applications (Microsoft Office)
• Demonstrated ability to meet and exceed sales targets
• Attention to detail with strong administrative capabilities
• A passion for watches or luxury products is advantageous
• Ability to work flexible hours including weekends and public holidays as required
• A professional appearance and demeanour appropriate for a luxury retail environment

What we offer

• Competitive salary package commensurate with experience
• Sales incentives and performance bonuses
• Staff discount on our premium watch collections
• Comprehensive product training and ongoing professional development opportunities
• A supportive and collaborative team environment
• Career progression opportunities

About us

Apply now

If you are a motivated sales professional with strong administrative capabilities and a desire to excel in a luxury retail environment, we would love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you would be an excellent fit for the Sales & Admin Associate role.