Sales & Admin Coordinator

The role focuses on orders, documentation and administrative support in sales department, without sales targets.

Your position will name as Sales Coordinator, we welcome candidate with Sales Coordinator, Sales Admin, Administration Executive and Operation Executive

Industry: Manufacturing – Plastic & Furniture Components

Why Join Us Today?

• Work Life Balance! 5-day work week (Monday to Friday)

• EPF, SOCSO, EIS

• Annual Leave

• Public Holidays entitlement

• On-the-job Training provided!

• Career Advancement Opportunities

• Stable Working Environment

• Exposure to international customers and cross-functional collaboration

• Comprehensive training and career development opportunities

• Stable and supportive working environment

• A workplace that values your ideas, skills, and contributions

Responsibilities / What We Want You To Do

• Coordinate and manage customer orders from order confirmation until delivery completion.
• Prepare quotations, sales orders, invoices, and other related sales documents.
• Communicate with customers regarding orders, delivery schedules, inquiries, and requirements.
• Coordinate with internal departments including Production, Planning, Warehouse, Logistics, and Finance to ensure smooth operations.
• Monitor order progress and follow up on production and delivery status.
• Maintain accurate customer records, sales data, and documentation.
• Prepare sales reports, forecasts, and updates for management review.
• Support export-related documentation and shipment coordination when required.
• Handle customer feedback and coordinate with relevant departments for resolution.
• Assist the sales team in achieving customer satisfaction and business objectives.
• Ensure timely and accurate communication between customers and internal teams.
• Perform any other duties assigned by the Management.

Requirements/What we need from you:

• Min Diploma/Degree above
• Minimum 3 years of experience in Sales Admin, Sales Coordination, Customer Service, or related roles, preferably in a manufacturing environment.
• Able to communicate in Mandarin with internal colleagues
• Good command of Mandarin and English (spoken and written) for stakeholder and business communication.
• Proficient in Microsoft Office (Excel, Word, Outlook) with good documentation skills.
• Strong coordination skills, attention to detail, and ability to manage multiple tasks.

Kindly click "Quick Apply" now if you are keen to join us today!