Sales & Admin Support

About the role

You will support the sales team and related departments including Warehouse & Logistics to ensure operations run smoothly and timely delivery to customers. You will monitor and track progress, communicate internal and external messages from customers via WhatsApp and emails, and provide regular updates to relevant departments to maintain sufficient stock and service quality.

Key responsibilities

• Support day-to-day sales processes and activities across the sales team and related departments
• Monitor, track progress and communicate internal and external messages from customers, particularly via WhatsApp and emails
• Provide regular updates to related departments to ensure sufficient stock and good service to customers
• Work routine shifts on air flown days (two days per week), including 3am-12pm shifts for packing list preparation and warehouse repacking support
• Assist and backup the Sales Team
• Work closely with Team Lead on backup, team improvement and development
• Perform other tasks as required by management

About you

• Possess at least a Diploma or equivalent knowledge and qualifications
• Minimum 2-3 years' experience in the food industry is an added advantage
• Proficient in English, Bahasa Malaysia and Mandarin (Japanese is an added advantage)
• Computer literate and proficient in Microsoft Office with knowledge of MS Excel
• Good team player with high integrity and positive mindset
• Able to work independently and take responsibility
• Able to cope with high pressure in a dynamic environment
• Fast learner, creative and willing to explore ideas and act on them
• Ability to work under strict deadlines

Benefits

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development